Methodology

• Top-down, wide-ranging approach to ensure
  • that no significant issues are overlooked
  • these issues are investigated in the detail required
  • that predicted increases in sales and/or cost savings in main area of investigation do not fail to be achieved because of overlooked dependencies on other issues
• Rigorous analysis of all relevant data
• High involvement of all key staff in the areas addressed when working out details of improvements and their implementation
• Taking account of all existing improvement programmes
• Close estimates of effects of all improvements on client profitability